Most smartphones can scan NFC tags immediately after holding the phone over the tag. If you cannot scan the tag, check the tips: How do I find the number of ScanMy.Name ID tag. You can also fill in the tag number in your pet's profile later.

The QR metal tag number is located directly on the tag. If you haven't received your tag yet, add it when you do. IMPORTANT! The tag is not active unless it is assigned to a pet profile.