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Frequently Asked Questions When Registering ScanMy.Name Products

Coupon verification failed Check that you are entering your activation code in the correct format. It should be a sixteen-digit number, made up of digits and…

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What Happens Next When You Report a Lost Pet

Dog's profile To start searching for a lost animal, first create a profile. The more detailed your pet’s profile, the greater the chances of reunion. The…

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How to become a ScanMy.Name dogfluencer?

🐶 Do you have an engaging Instagram account and feature your pet there? 🌎 Is your location USA? ⬇️ Then become our Dogfluencer!  Who we are A…

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How to assign a ScanMy.Name tag to another pet?

Are you in a situation where you need to assign a smart dog tag to another pet for any reason? Here you will find a simple guide on how to do it.  How to…

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How to add a smart dog tag number to your dog’s profile

Have you created your pet's profile without assigning a number of your smart dog tag ScanMy.Name and don't know how to add it to the profile? In this post, you…

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How to use the “Activation Code”

Have you purchased, or received, a retail package of the smart dog collar tag ScanMy.name with the lifetime "Family" membership? Or did you receive a prepaid…

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