Are you in a situation where you need to assign a smart dog tag to another pet for any reason? Here you will find a simple guide on how to do it. 

How to assign a smart dog tag to another pet?

  1. Log in to your account
  2. Click on -> “My Pets”
  3. Select the pet you want to remove the ScanMy.Name tag from
  4. After opening the dog’s profile, find the relevant tag you want to remove. If your phone does not support direct chip reading, be sure to note the tag number before you remove it. Next to the field, you will find a minus  sign symbol minus sign 2->click on it
  5. Confirm the deletion by pressing the “Done” button in the bottom right corner.
  6. The smart dog tag is now ready to be assigned to a new pet. Please find the procedure below. 

How do I easily assign an old tag to a new pet?

  1. Place your phone on the ScanMy.Name smart tag. 
  2. A pop-up window will open with its number. 
  3. If you prefer a different language version of the page, there are flags above the tag number to change the language.
  4. Below the tag, there are two options – select -> “I have an active account” -> “Log in”.
  5. Log in to your account.
  6. If you have already created a new pet profile, select it.
  7. In case you don’t have one and need to add a new pet, at the bottom of the screen, you will find “+ Add another pet” – create a profile.
  8. Look for the “Your smart dog tag” field in the dog’s profile. Next to the “ScanMy.Name” field, you will see a button to “Insert scanned tag number”, and click on it. It will automatically load the tag number into the pet’s profile. 
  9. To complete the process, click on the “Done” button. 
  10. We recommend that you try to load the tag number and verify that it is correctly linked to the right pet. 

If you register the tag from your computer, type the tag number in the appropriate field.

If you are not able to scan the smart tag number, please refer to our article “How do I find the smart dog tag number ScanMy.Name” for detailed instructions.

Have you received a ScanMy.Name smart tag that another owner used?

This situation can also occur. However, in this case, the original owner must always first delete the tag from their account, so it is not active in their profile. Only then the new owner can register the tag to his pet. 

Are you unable to remove a smart dog tag from your pet’s profile?

Contact us at or chat with us directly on our website. We’ll be happy to give you a helping paw.